About this episode
In this episode, Jaden Smith talks with Kyle Kingston, Vice President of Operations at Great Expressions Dental Centers, about the importance of being a support system for your team and celebrating their successes. Watch to gain a better understanding of what truly goes into leading your team and how to stay positive while you do it.
Kyle began his leadership journey as a Respiratory Therapy Manager at UI Health and has continued to grow and expand his leadership prowess over the past 10 years. Kyle attributes this success of leadership to both his leadership style as well as the team members that he has had the pleasure of leading over the years. Although some of his leadership styles have changed, one thing that has remained constant for Kyle is his focus on having positive relationships with his team.
Whether it is a large or small success Kyle tries to celebrate this as he believes that a crucial part of creating a successful team is celebrating wins of all sizes. As well, Kyle believes in encouraging his team and giving positive feedback and reinforcement to strengthen the relationships on his team.
Now in his new role at Great Expressions Dental Centers, Kyle hopes to continue to build upon his leadership skills and journey while helping his new organization grow. With hundreds of people led and a wealth of experience, listen in as Kyle gives his best tips for team building!
More about our guest:
Kyle started as a Respiratory Therapy Manager at UI Health in 2013 after graduating from Robert Morris University – Illinois. After a few years of helping this organization, Kyle began working for the University of Chicago Medicine as a Respiratory Therapy Supervisor. Kyle then moved on and worked for Allegheny Health Network, where he first started as a Practice Manager for Pulmonary, Sleep, Allergy, and Critical Care, where he led a team of 80, with 15 direct reports, generating $30M in revenue by overseeing the daily operations for a multi-disciplinary physician division and integrating the use of the EPIC EMR systems throughout multiple physician practice sites.
After a year of working for Allegheny Health Network, Kyle was promoted and changed roles, becoming Regional Practice Manager. In this new role, Kyle led a team of 110, with 7 direct reports, while driving the direction of day-to-day operational processes. This included delivering solutions-based and clinical operations leadership for 7 specialty divisions with annual revenue of $50M+. After another year in this role, Kyle moved on to the next step in his leadership journey.
Kyle then went to work for Concentra, where he performed the role of Director of Operations. In this role, Kyle led a team of 250+, with 5 direct reports, overseeing 43 occupational medicine and urgent care sites with $60M in annual revenue, this included holding P&L responsibility. He then switched roles to Director of Implementation and Field Support, in which he led a matrixed team of 10 while serving as the operational logistics leader for 525 medical centers, overseeing the support of thousands of clients while managing the successful negotiation of service contracts, which included managing a $4M annual budget.
Kyle has served in the role of Vice President of Operations for the Michigan market of Great Expressions Dental Centers since February of 2022, and he looks forward to helping the organization continue to grow.
From Kyle’s Linkedin: Healthcare executive with extensive expertise in strategic leadership for high-performance healthcare teams, growing patient-centered programs, and driving organizational advancement. Skilled at governing large-scale capital projects and $60M+ budgets. Serves as a dynamic change agent, strategically thinking and systematically delivering innovative and fiscally savvy solutions to drive changes that meet organizational objectives.