DAPHNE SMITH, PHD
Industrial & Organizational Psychology Practice Lead
Daphne Smith has 15+ years of experience in Industrial and Organizational Psychology, with an emphasis on Talent Management. She uses various tools coupled with current research to provide quantifiable solutions to assist clients in achieving organizational goals.
Daphne possesses significant experience in talent attraction, recruitment, behavioral and competency-based interviews, talent assessment, and selection. She is also experienced in leadership and management coaching, cultural coaching, onboarding programs, workplace diversity and inclusion, retention, and job analysis, in addition to organizational needs assessment. Additionally, Daphne has an effective mix of organizational effectiveness, organizational cultural audits, change management, workforce engagement, and employee satisfaction.
Daphne has experience working in a multitude of industries, including corporate, higher education, healthcare, nonprofits, and cultural institutions, and she has held various positions from recruiter, human resource business partner, corporate talent acquisition manager, regional talent manager, diversity and inclusion director, and industrial and organizational psychologist.
Daphne’s entrepreneurial experience has provided a strong foundation that allows her to engage and build alliances with management and leadership in change management environments to gain buy-in and commitment to execute on talent management strategies in order to improve organizational effectiveness and performance.
During her time working at DePaul University, Daphne retained DG&A and partnered with Christopher Gomez on various search assignments, and the seed of their relationship was planted. Most recently, that seed has blossomed as Daphne and Christopher have implemented and made progressive improvements in hiring processes through their Executive Search and IO Psychology work at Duke University Health System.
Daphne holds a Master of Arts in Industrial Organizational Psychology from Roosevelt University in Chicago, IL. She has also earned a Master of Jurisprudence & Employment Law from Loyola University Chicago School of Law. Since 2016, Daphne has been working to complete her education by obtaining a Doctorate of Philosophy (Ph.D.) in Industrial and Organizational Psychology from Northcentral University.
